Shipping Policy for HFL Stores

1. Serviceable Locations

We currently ship orders across India, subject to the availability of courier and delivery services to your address.

If our delivery partners are unable to service your location, we may cancel your order and issue a full refund for any payment already made.

2. Processing Time

Orders are typically processed within [5-7] business days after payment is confirmed (excluding Sundays and public holidays).

Processing time includes order verification, packing, and handing over to the courier.

3. Delivery Time

Estimated delivery time after dispatch is usually:

• [5-7] business days for metro cities
• [7-14] business days for other locations

These are estimates only. Actual delivery times may vary due to courier delays, local conditions, or events beyond our control.

4. Shipping Charges

Shipping charges (if any) will be displayed at checkout before you complete your purchase.

We may offer free shipping promotions from time to time, which will be clearly mentioned on the Site.

5. Delivery Attempts

Our courier partner will typically attempt delivery to your address. But in some cases, the delivery partner may not be able to deliver the package to your address due to reasons such as incorrect address, unreachable phone number, or refusal to accept the package or delivery service not being avaiable for any reasons

If delivery is not successful due to reasons such as incorrect address, unreachable phone number, or refusal to accept the package, the order may be returned to us. In such cases, re-shipping may incur additional charges, or the order may be cancelled as per our discretion.

6. Inspection on Delivery

Please inspect your package at the time of delivery.

If you notice any visible damage to the outer packaging or suspect tampering, you are advised to:

• Take photos and videos of the package and product, and
• Contact us promptly with your order details.

Any claims for damaged products must follow our Refund Policy and be raised within 7 days of delivery.

7. Delays and Force Majeure

We are not responsible for delays caused by:

• Courier or logistics issues
• Weather conditions, strikes, lockdowns, natural disasters, or other events beyond our control

In such cases, we will make reasonable efforts to keep you informed and assist where possible.

8. Contact Us

If you have any questions about shipping, delivery status, or serviceable locations, please contact us at:

HFL Stores

Email: childofgod29@gmail.com

Phone: 7005979747

Whatsapp: 6909100502